FAQs for Vape Shop Australia
1. Do you offer international shipping?
Currently, we only ship within Australia to ensure prompt delivery and compliance with local regulations.
2. What payment methods do you accept?
We accept various payment options including credit/debit cards, PayPal, and other secure online payment methods.
3. How long does delivery take?
Standard delivery within Australia typically takes 3-7 business days. Expedited options may be available at checkout.
4. Can I return or exchange a product?
Yes, we accept returns and exchanges within 14 days of receipt, provided the product is unused and in its original packaging. Please see our Returns Policy for details.
5. Are your products suitable for beginners?
Many of our products are beginner-friendly. Our staff can assist you in choosing the right starter kits and accessories.
6. Is there any age restriction for purchasing?
Yes, you must be at least 18 years old to purchase our products, in accordance with Australian law.
7. Do you sell nicotine-based products?
We comply with local regulations; nicotine products are available only where permitted by law. Please check our product descriptions for availability.
8. How can I contact customer service?
You can reach us via email at info@auxvapeshop.com
3-456. Our support team is happy to assist you!
9. Are your products authentic and safe?
Absolutely! We source our products directly from reputable manufacturers to ensure quality and safety.
10. Do you offer wholesale or bulk purchase options?
For wholesale inquiries, please contact our support team at info@auxvapeshop.com
If you have any other questions, feel free to contact us!