Shipping Policy for Vape Shop Australia

Thank you for choosing Vape Shop Australia! We are committed to delivering your orders promptly and securely. Please review our shipping policy below:

1. Shipping Locations
We ship to all major regions across Australia. For international orders, please contact us directly for arrangements.

2. Processing Time
Orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped.

3. Shipping Methods & Delivery Timeframes
– Standard Shipping: 3-7 business days
– Express Shipping: 1-3 business days

Note: Estimated delivery times are approximate and may vary due to circumstances beyond our control, such as carrier delays.

4. Shipping Fees
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Free standard shipping is available for orders over AUD $500.

5. Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number so you can monitor the delivery status.

6. Shipping Restrictions
For safety and legal reasons, we do not ship to p.o. boxes or certain remote areas. Please ensure your address details are accurate during checkout.

7. Address Accuracy & Responsibility
Please ensure that your shipping information is correct. Vape Shop Australia is not responsible for delays or non-delivery caused by incorrect addresses provided by the customer.

8. Unsuccessful Deliveries & Returns
If a delivery attempt is unsuccessful, the carrier will usually make multiple attempts or leave a notice. If the package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for redelivery.

9. Contact Us
If you have questions about your shipment or need assistance, please contact our support team:

Email: info@auxvapeshop.com

Thank you for shopping with Vape Shop Australia! We appreciate your business and aim to provide a smooth delivery experience.